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Reach Out to Seventh Generation

COVID-19 Update

Seventh Generation is experiencing very high call and inquiry volumes due to COVID-19. We are working hard to address your questions, but please know it may take us longer than usual to get you a response.

Note, Seventh Generation Disinfecting Cleaners, Wipes and Sprays with CleanWell® INSIDE can be used against SARS-CoV-2, the cause of COVID-19, on hard, nonporous surfaces. These products are EPA registered broad spectrum disinfectants that are on the list of EPA registered disinfectants which have demonstrated effectiveness against viruses similar to the 2019 novel coronavirus, SARS-CoV-2, the cause of COVID-19, on hard, nonporous surfaces.

For more information on COVID-19 and the EPA list of disinfectants see this article here

We are aware Seventh Generation product is out of stock at many retail locations. We are working diligently to get products back in stock, but unfortunately do not have a specific date available at this time. Once we do have product available, we will turn to stocking up with our retail partners.

In service of the next seven generations and beyond,
The Seventh Generation Team

Customer Experts

Ask an Expert

We have enlisted a group of Customer Experts to help answer your questions more quickly. Customer experts are customers just like you that have been trained to help with questions you might have. They love helping people and are passionate about our products and mission. You will usually hear back from a customer expert within 2 hours.


Email Customer Support

Once you have sent your email, you can expect to receive an immediate email with your incident number. We are currently experiencing high call and email volumes, but we are working hard to get you a reply as soon as we are able (within 48 hours). If you do not receive these emails, please check your SPAM folder or filter.


1-800-211-4279 | toll free

Phone Hours
Monday - Friday: 8:00 a.m. - 5:00 p.m. ET
Saturday - Sunday: closed

Postal Address

Seventh Generation
60 Lake Street
Burlington, VT 05401

Contact Public Relations

Head of Public Relations
Seventh Generation
60 Lake Street
Burlington, VT 05401 USA



Frequently Asked Questions

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Donations & Grants

Donations:  Seventh Generation no longer operates a formal gift bag donation or product donation program.

Grants:  The Seventh Generation Foundation helps fund non-profit organizations that work to bring about positive change and sustainable solutions – with a priority on eliminating chemicals of concern from the marketplace that threaten the health of pregnant women and children. We invite you to learn more about our impact at The Seventh Generation Foundation