7gen Bloc

Less for You and More for Them!

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By Inspired Protagonist - October 29, 2008

Tiny PieDownsizing is a game that consumer packaged-goods companies have been playing on shoppers for decades. One day you go to the grocery store and that roll of bathroom tissue you bought last week -- the one that had 400 sheets -- now has just 380 sheets. Next year, it will be slimmed down to 320 sheets. At some point, there are so few sheets on the roll they discontinue the item and start all over again, hoping no one notices. Less tampons in the box; fewer cornflakes; less cheese inside the ravioli!

Seventh Generation has tried to avoid this practice, which confuses shoppers and generates untold tons of additional packaging that's ultimately destined for the dump. But at times, we've felt compelled to follow the competition, as we did when we reduced our dish liquid from 28 ounces to 25 ounces. Why? We believe our products look too expensive when they sit on the store shelf next to bottles that appear to be the same size as ours but are cheaper because they contain less product.

Sad to say, as commodity prices have soared, product downsizing has become even more rampant. Jonathan Birchall of the Financial Times surveyed the new landscape in a recent story, "Small may be beautiful but it can also be deceptive."

"Last month," Birchall writes, "Unilever's Skippy brand peanut butter reduced the contents of a typical jar from 18 oz to 16.3 oz by increasing the depth of the indentation on the bottom of the plastic tub. It kept the price unchanged." Birchall goes on to report that Kellogg's, Del Monte, PepsiCo, and many other consumer-product heavyweights are doing the same. The practice can be quite lucrative -- General Mills increased the sales of packets of its leading cereals (like Cheerios) by 6%, even though "…the weight sold was virtually unchanged from the previous year."

All of which means that in these tough economic times, product (and employee) downsizing will unfortunately continue.

photo: beccapie

Comments
Less for me and more for Seventh Generation
Posted by mjps15 | Wed, Nov. 5, 2008

I find it ironic (and a little disgusting) that you would write such a hypocritical ad. Have you checked the number of diapers in your pack lately? Yes the number of diapers in a package has gone down, but the price has not gone down to match. Have you ever heard the adage "Those who live in glass houses shouldn't throw stones?"

Ditto!
Posted by tkskpj | Wed, Nov. 5, 2008

How can you criticize other companies for this practice when you are doing it yourself? Take the high road!!!!

hypocrisy
Posted by Kathlin Bibens | Wed, Nov. 5, 2008

When I received the newsletter the first thing that came to my mind was hypocrisy. I don't think that it was a good idea for you to post this in your newsletter b/c all you are doing is reminding people what you did with the # of diapers in your packages.

What?
Posted by breeze0708 | Wed, Nov. 5, 2008

Count me in the group that is disgusted by this article - you do this yourselves (we buy the diapers and noticed this happening). Why would you write this article? Duh. And if you care so much about the environment, what happens when we go to smaller packaging, and use more of it? I don't think many people that buy your products buy them for price alone. That's not why you sell your products. Come on.

Confused??
Posted by mom0ftwins | Wed, Nov. 5, 2008

Did people even read this article? Yes, they criticized other companies for doing that but they, also, admitted to doing it themselves in order to stay competitive. Do I agree with this practice, NO, and I still believe that 7th Gen would do better by pointing out what the other companies are doing and staying true to their products, convictions, and to their customers. I will admit that my degree is not in marketing so I may not understand the intricacies of this practice. It just seems dishonest for ALL companies. Thank you 7th gen for at least admitting your part in this...now will you do something about it?

Dear Confused
Posted by mjps15 | Wed, Nov. 5, 2008

My degree is not in marketing either, but I can read and the article states that 7th Generation simply participated in this practice because, and I quote, "our products look too expensive." I find that offensive that they think their customers can't see through this practice. And I won't give them credit for admitting their part and then giving us a "politician's answer" for why. I don't think I'm the only one, based on the comments, that just like the plain truth. Period.

Pot calling the kettle black
Posted by mconchilla | Wed, Nov. 5, 2008

7th Gen diaper packs have been reduced in size by about 20% recently, but price didn't go down by 20%...Hello!?

Quite disappointed
Posted by 2Baby | Thu, Nov. 6, 2008

I have just recently joined your website, and bought my first pack of 7th Generation diapers for my 6 month old girl.... LOVE the diapers, but very disappointed in the contents of this article in the first newsletter I received!

Trust Us
Posted by CK123 | Thu, Nov. 6, 2008

I'm in marketing and I understand the need to be competitive, especially now giants like Chlorox are promoting their own line of "green" products (products that may or may not be truly green). It's challenging for companies like 7G to compete when market titans get in the game. However. We consumers would appreciate a little more trust from the producers. Trust us to see clearly what shenanigans are going on with packaging. (Did you think we didn't notice the peanut butter jar dimple getting larger or the vacuum packed cereal bags that have more air than cereal?) Trust us to continue to purchase products that are good for the planet even when they bite our pocketbooks. You continue to package your products clearly and fairly and we will continue to buy them.

one finger to point at others three pointing back.
Posted by 53hers | Thu, Nov. 6, 2008

i am surprised 7th generation is trying to buffalo the public. has anyone noticed that the liquid laundry detergent has also downsized alot over time like tide, cheer, gain, and the list goes on. just like those brands 7th generation has priced their detergent accordingly up or the same as their once larger bottles. i once worked in the food industry and i know first hand companies play the average consumer as stupid. wake up people you and i are being played and we are paying for it over and over again.

Smart consumer
Posted by angibarnett | Thu, Nov. 6, 2008

Am I the only shopper that uses a calculator while shopping??? I have one that fits in my wallet, but nearly everyone who carries a cell phone has a calculator at their disposal while shopping. I don't look at the price, but rather the price per unit or price per use. I used to buy 7th gen almost exclusively, but I've had to switch to the bleached diapers due to cost. In my local store the package size went down (40 to 35 ct. i think)and then the price went up (approx. 25%) a few months later. I was lucky to find them at Big Lots for $8 a pack and spare my daughter the dioxin for a few more months. For laundry detergent, I ALWAYS calculate the price per use, and have switched to a competing "green" brand who uses less packaging and more concentrated detergent, so my overall savings is QUITE impressive. I highly recommend that 7th gen follows in THOSE footsteps and assumes that the target consumer of their products IS educated. If you try to keep up with P&G and Kimberly Clark brands, you will likely lose face and your consumers because most 7th gen shoppers ARE wise consumers. If they weren't, they'd be buying Tide.

Reply from Jeffrey
Posted by Inspired Protagonist | Mon, Nov. 10, 2008

I take all of your comments very seriously. Please read my follow up post here -- http://www.seventhgeneration.com/learn/inspiredprotagonist/product-downs....
--Jeffrey

THANK YOU FOR POSTING THIS!
Posted by maheffe | Sat, Nov. 15, 2008

This shows leadership.
The mainstream media has not picked up on this issue, but 7th Gen has. Thanks for highlighting an issue although out of my control, i respect your firm even more.

In defense of Seventh Generation
Posted by churner | Tue, Nov. 18, 2008

I think this is a great and informative article that is letting readers (that may not otherwise realize) what exactly is going on with packaging and why. I will not criticize Seventh Generation for providing products that are better for the environment that is getting trampled by 99% of all the other companies out there. I see nothing in the article that criticized the companies for decreasing package size. However, have you looked on any of the major food brands' websites and found an article that admits they are creating packaging that is deceptively decreasing the contents? Thank you Seventh Generation for always being honest and for trying to enable consumers to decrease their impact on the environment.